About Ethos BPO
We're on a mission to help restaurants answer every call and capture every sale. Built by operators, for operators.
Our Mission
Restaurant owners shouldn't lose revenue to missed calls. Your hosts shouldn't spend peak hours on phones instead of caring for guests. We solve this by combining trained agents with AI voice technology to create a fully managed phone service that works like an extension of your team.
How We Work
Revenue Focused
Every decision we make is tied to helping you capture more orders, bookings, and catering leads. Your success is our success.
Fully Managed
No dashboards to learn. No training to manage. We handle your phones like your best host. You focus on your restaurant.
Always Improving
We review real calls every week and continuously refine our AI and agents to match your brand voice and operations.
Transparent Data
See real-time metrics on calls answered, orders captured, and revenue generated. Know exactly what you're getting.
What Sets Us Apart
Built for Restaurant Operators
We're founded by restaurant operators who understand the challenges. Multi-location coordination. POS integration. Catering complexity. Peak-hour overflow. We designed Ethos BPO to solve real restaurant problems.
Hybrid Approach
AI alone doesn't work for restaurants. Nor do agents alone. We blend both: AI handles routine reservation confirmations and menu questions. Your agents handle upsells, complex orders, and building relationships.
Weekly Optimization
We review real call recordings every week. Our team spots what's working, what isn't, and continuously improves your AI concierge and agent scripts to match your operations and brand voice.
Real Support
You get access to a real team: your dedicated account manager, our operations team, and our technology team. We're invested in your success.
See How We Work
Schedule a free demo and see why restaurant operators trust Ethos BPO to handle their most important channel: the phone.
Request a Demo